Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peezley R

Peezley R

July 6, 2026

5  out of  5
rating by Peezley R
"Katrina the office manager from state farm was very friendly and did everything.How I like it to be?I love the atmosphere and the politeness.And with very knowledgeable and helpful
Peezley 💋"
Profile photo of Bobbi Ruf

Bobbi Ruf

June 29, 2026

5  out of  5
rating by Bobbi Ruf
"Ashley and her team are excellent! Whenever I call, she and her team are friendly, very helpful, and extremely knowledgeable."
Profile photo of Susan Krapf

Susan Krapf

June 26, 2026

5  out of  5
rating by Susan Krapf
"We're very nice. Explained policies in detail"
Profile photo of Wendy Chetcuti

Wendy Chetcuti

June 25, 2026

5  out of  5
rating by Wendy Chetcuti
"I needed insurance and Brooklynn helped me immensely. They saved me $100 a month on insurance for the same coverage."
Profile photo of Shelly portis

Shelly portis

June 2, 2026

5  out of  5
rating by Shelly portis
"Great customer service skills!"
Profile photo of Emily Phillips

Emily Phillips

May 28, 2026

5  out of  5
rating by Emily Phillips
"Absolutely love them! The communication is always easy and fast and they are always super accommodating and helpful!"
Profile photo of Angela Kelley

Angela Kelley

May 28, 2026

5  out of  5
rating by Angela Kelley
"The customer service was fantastic! They were quick and precise! I would recommend them to everyone!"
Profile photo of Kali D.

Kali D.

May 21, 2026

5  out of  5
rating by Kali D.
"I love using state farm! They are so reasonable on prices & they work with you if you ever get behind on a bill! Every state farm worker that I have talked to was very kind & understanding with me! :)"
Profile photo of deanna

deanna

May 21, 2026

5  out of  5
rating by deanna
"Some other company’s were charging a lot for my insurance but I’m glad I was able to look up State Farm and read more information and get an awesome quote that isn’t pricey.. Was able to talk to Ashley she is very nice"
Profile photo of Jake Deneca

Jake Deneca

May 21, 2026

5  out of  5
rating by Jake Deneca
"Great people at this office. We had some damage to our property and they helped every bit that we needed. Explained the process, helped through the process, and even after all was done checked to see if we were satisfied. Always friendly and helpful when they are needed. Thanks again to you all and to State Farm."
Profile photo of Denise Griffie

Denise Griffie

May 19, 2026

5  out of  5
rating by Denise Griffie
"Ashley is awesome!"
Profile photo of Cory Edwards

Cory Edwards

May 19, 2026

5  out of  5
rating by Cory Edwards
"Keysten, an employee of Ashley's, is the best agent I've ever had. She's always helpful with questions and helped me save tons of money when I switched to State Farm!"
Profile photo of Michael Kiser

Michael Kiser

May 19, 2026

5  out of  5
rating by Michael Kiser
"Cassie was very helpful giving me a quote for motorcycle insurance and starting the policy. I rate her 5 stars."
Profile photo of Emily Rogers

Emily Rogers

May 7, 2026

5  out of  5
rating by Emily Rogers
"I had a wonderful experience working with Ashley Himes State Farm and especially Keysten Creamer. Going through insurance changes and life transitions can be stressful, but Keysten made the entire process easy, clear, and genuinely supportive. She was responsive, patient with my questions, and took the time to explain everything thoroughly without making me feel rushed.

Ashley and her team provide the kind of personal service that is hard to find today. I truly felt cared for as a person, not just a policy number. Highly recommend this office to anyone looking for knowledgeable, compassionate, and professional insurance support!"
Profile photo of Katilyn Martin

Katilyn Martin

May 7, 2026

5  out of  5
rating by Katilyn Martin
"Great experience and offers! Ashley was able to give me a huge difference from my insurance that was given to me when purchasing a new vehicle. She made it super easy to switch back to State Farm and with an amazing offer!"
Profile photo of Austin Green

Austin Green

May 7, 2026

5  out of  5
rating by Austin Green
"Ashley’s team did an amazing job, I had insurance in 15 minutes. Could recommend this office more!"
Profile photo of Adrienne Gros

Adrienne Gros

May 6, 2026

5  out of  5
rating by Adrienne Gros
"Great people at SF. I Think a wise choice with this team"
Profile photo of Melinda Scaggs

Melinda Scaggs

April 20, 2026

5  out of  5
rating by Melinda Scaggs
"Ashley and her team are always on point! Each staff is personable, makes sure we're taken care of and when they call it's like talking to friends. We appreciate the extra time and effort they put in for our needs."
Profile photo of Nene

Nene

April 16, 2026

5  out of  5
rating by Nene
"After having to make a claim for roof damage I reached out to Katrina and she has been so helpful! Making follow up calls and making sure I knew every step of the process! I have had such a great experience! Thank you Katrina!"
Profile photo of Amiee Riley

Amiee Riley

April 13, 2026

5  out of  5
rating by Amiee Riley
"Ashley Himes State Farm has been great to work with throughout my home claim. Their team has been responsive, supportive, and truly on top of every detail. They consistently follow through on what they say, which has made the entire process much smoother and less stressful. I really appreciate their professionalism and dedication."
Profile photo of Barbara Hairston

Barbara Hairston

April 9, 2026

5  out of  5
rating by Barbara Hairston
"Claim handled much quicker than I thought possible with little hassle"
Profile photo of Lisa Beekman

Lisa Beekman

April 8, 2026

5  out of  5
rating by Lisa Beekman
"During the crazy wind storm Springfield, Oh endured this month, my roof mostly blew off my condo. I went into the Ashley Himes office (without an appt) and as usual was greeted warmly and enthusiastically by their office manager. She was extremely helpful, answered all my questions and set me up with an appt with an adjuster. Long story short, after waiting in line for awhile to get my details from the adjuster, I received a call from the office offering to explain (again) anything I didn't understand. I was extremely happy to hear from the office. It is not often you are offered help from a business without having to beg for it. I am always happy to deal with this office, if I may say filled with FEMALE employees, because I know I will always be treated as they would want to be treated. Other businesses could take a lesson from these ladies, they are top notch individuals, professionals and extremely HUMAN!!"
Profile photo of KiKi Olding

KiKi Olding

March 27, 2026

5  out of  5
rating by KiKi Olding
"Danika gave us quick, thorough and awesome service today while adding a vehicle to our insurance today."
Profile photo of Hannah Lewis

Hannah Lewis

March 25, 2026

5  out of  5
rating by Hannah Lewis
"They are always so easy to work with! They get things done quickly and correctly every time I've needed them! Always very pleasant, highly recommend."
Profile photo of Karen Gilbert

Karen Gilbert

February 27, 2026

5  out of  5
rating by Karen Gilbert
"Great service with State Farm"