State Farm® Insurance Agent Ashley Himes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelton Stockton
November 14, 2024
"Brooklyne was super informative and more than happy to assist me with all of my questions regarding my policies!!"
Toby Kordenbrock
October 31, 2024
"They had all the necessary paperwork ready before I arrived. Professional atmosphere. Everyone that I had contact with were very friendly"
"Thanks for your review, Toby! Is there anything we could have done better to receive a 5-star review? That is what we strive and would like to know how we could have improved for you! Thank you!"
Gretchen Ault
October 28, 2024
"Ashley Himes from State Farm has been the absolute best company! They always help me so much! From helping with insurance claims to transferring insurance company's to changing policies bc I changed cars."
Sheila Myers
October 18, 2024
"Brooklyne from the Springfield office helped me pay my bill because my regular way of payment was hacked! Consider her for a promotion or raise. She is very through and kind to me today!"
"We are so happy to hear that Brooklyne took such good care of you and made sure your issues were addressed for you! "
Melissa Tuttle
October 7, 2024
"Welcome to Springfield, and congratulations on your ribbon cutting!"
"Thank you Melissa, we are thrilled to be in this community and we appreciate your kinds words!"
Asia Howard
September 25, 2024
"I love Brooklyne, she is a wonderful and caring person. I had hip surgery and was off work for a while and she checked on me frequently and had patience with me getting my insurance."
"That is so wonderful, we are happy to hear that Brooklyne was able to be there for you! Thanks for your kind words, Brooklyne is a great asset to our team! We hope you are recovering well Asia!"
rere morgan
September 23, 2024
"I’ve had other insurance companies in the past and nobody compares to Ashley Hines state farm!! Everyone is super friendly and helpful with everything. My agent is Brooklyne and she gave great suggestions and communicated very well with me. (I’m also paying way less than my previous which is a plus)"
"Thank you so much! Brooklyne is a very knowledgeable agent, we love having her on the team and we are very happy she was able to help you with your insurance needs AND save you some money while doing so! "
Marcia Flax
September 6, 2024
"Great service and great agents. Took care of all my needs at a traumatic time for me. Thank you!!!"
"Thank you Marcia, we are so happy that we were able to be there for you when you needed us! "
Alisha A
August 8, 2024
"Very understandable and helpful staff. Any questions I have or anything I need has been taken care of efficiently."
"Thank you so much Alicia! We are so happy that we have been able to help you and take care of your questions! We appreciate you!"
Pam Mayle
August 2, 2024
"Bethany was fantastic! I was not excited to have to sit and talk insurance, but my partner had made the appointment. Bethany explained everything in a way that was friendly, professional and clear. We were able to save money with options that were offered. I still don’t like fussing with insurance but if you need to call Hines State Farm. Trust Bethany she knows her stuff."
"Thank you so much for your kind words about our agency and about Bethany! She is an amazing asset to our team, we are so happy to hear that she was able to provide excellent customer service, we would expect no less from her! We appreciate your business! Thank you!"
Nancy Drukker
July 31, 2024
"My previous Agent retired and I was assigned to Ashley. She was absolutely wonderful when I had to file a claim. She helped get my claim processed with no problems. Highly recommend her."
"We are happy to hear that your claim went smoothly without any issues! Thanks for the great review, we appreciate you!"
Janna Carrier
July 29, 2024
"Bethany at State Farm is so personable and professional! She & the team make an extra effort to get to know my family & make insurance recommendations to make sure we are well-cared for."
"Thanks Janna! We love Bethany and she definitely goes the extra mile for people! We have a great team who loves to make sure our customers are happy!"
Fran Miller
July 24, 2024
"My old agent up and retired and we somehow ended up with this WONDERFUL agent! I have never met them face to face and they have been helping me so much with a flooding issue in our home. Their customer service is 100 percent spot on! I have been having a hard time getting the claims department to respond to me but this team has been diligently helping me. THANK YOU GUYS SO MUCH!"
"AAAWWWW thank you Fran - we appreciate your kind words! Sorry to hear you were dealing with those issues in your home! Our agency prides itself on being top notch and providing amazing customer service, happy to hear you had that experience with us!"
Flip Master
July 18, 2024
"Answered all of my questions and was very patient and nice"
"Thank you for the 5-star review! We appreciate it!"
Christopher Kollar
July 15, 2024
"Perfect help and had no issues. Perfect service"
"Thanks Christopher, we are happy to hear that! We appreciate you!"
Ashley G
July 12, 2024
"Ashley and her team are phenomenal!! They go beyond their call of duty when it comes to customer service. They are always available and get things done during and after business hours! Not only are they amazing, our premiums barely increased, which is a breath of fresh air especially in today’s economy!!"
"Thank YOU Ashley, we appreciate you and your business! We love to know that we are going above and beyond for you during and after business hours!"
Mary Callahan
July 8, 2024
"Very pleasant and helpful! Answered all my questions."
"Thanks so much for you review and kind words Mary!"
Jason McCleary
July 2, 2024
"I called to get a qoute for properties and vehicles and spoke with Bethany. I will say I am grumpy kind of guy. She was very patient with my attitude and worked though it. I will say she has the best personality of anyone I have dealt with in a very long time. Thanks for your help!"
"Thank you, Jason! Bethany is a rock star and we get a lot of feedback that aligns with yours. Thanks for your kind words. We appreciate you! "
Monica Thompson
June 28, 2024
"My rep. Katrina was amazing. She got me more coverage than I had at my other insurance agency for a fraction of the cost, and she is so knowledgeable about all State Farm has to offer. I definitely recommend the switch to State Farm insurance."
"More coverage for less cost = value! We are so glad you made the switch and we are so fortunate to have you as a customer!"
Bobbi Ruf
June 25, 2024
"Ashley and her team are excellent! Whenever I call, she and her team are friendly, very helpful, and extremely knowledgeable."
"Thank you, Bobbi! We are happy when you are happy! "
Melissa Straight
June 20, 2024
"I called State Farm looking for a quote due to an extreme increase in my old insurance policy. They were able to offer me the same coverage for $100 cheaper per month. Thanks so much!!"
"I'm so happy you made the switch! $100 extra in your pocket every month is no small matter! So happy we could help you get a better buy!"
Debora Lyons
June 18, 2024
"I couldn't ask for a better experience with insurance."
"Thank you Debera! We appreciate your business!"
Jennifer Andelova
June 14, 2024
"The team is incredibly helpful and proactive. I trust them to look out for my best interests. Bethany is a joy to work with."
"Thank you, Jennifer! We certainly appreciate your business and are happy to help!"
Inez Holmes
June 14, 2024
"This office attended to my relocating to a new state and setting me up with a new office in expedient time. It was so much appreciated because I did not have to have an interruption in coverage or try to find another agency in my own."
"Thank you, Inez! We are here to help life go right!"
Jean Laborde Orange
June 13, 2024
"Ashley was so helpful and had great customer service. Answered all of my questions and worked fast."
"Thank you, Jean! Happy to be of service!"